Website Terms and Conditions for The Sheba Shop
Effective Date: 14th October 2024
Last Updated: 14th October 2024
Welcome to The Sheba Shop (“we,” “us,” or “our”). These terms and conditions (“Terms”) govern your use of our website www.myshebashop.com (the “Website”), including your purchase of products and any other interactions you may have with us. By using our Website, you agree to these Terms in full. If you do not agree, please refrain from using our Website.
1. General Conditions of Use
1.1. Eligibility: You must be at least 18 years old or have the legal capacity in your country to agree to these Terms. By using our Website, you confirm that you meet this requirement.
1.2. Account Registration: To purchase products from our Website, you may need to create an account. You are responsible for keeping your account details confidential and for all activities that occur under your account.
1.3. Use of Website: By accessing our Website, you agree not to:
- Violate any applicable local, national, or international laws.
- Interfere with or damage our Website or its functionality.
- Attempt to hack, bypass, or otherwise tamper with our Website’s security features.
- Use our Website for any purpose deemed fraudulent or unlawful.
2. Product Information and Pricing
2.1. Product Descriptions: While we strive to provide accurate information about our products, including descriptions and prices, errors may occur. We do not warrant that product descriptions or other content on the Website are complete, reliable, or error-free.
2.2. Prices: All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. We reserve the right to change prices at any time without notice.
2.3. Product Availability: We do our best to maintain stock availability, but we cannot guarantee that all items listed on our Website will be in stock at all times. In the event of a product being unavailable after an order is placed, we will notify you, and you can choose to cancel the order or wait for restock.
3. Payment and Billing
3.1. Payment Methods: We accept payments via credit card, EFT, and other payment gateways listed on the Website. All payments must be made in full before shipping your order.
3.2. Billing Information: You agree to provide current, complete, and accurate billing and payment information. Should any errors arise in billing, we will contact you for clarification, and failure to provide accurate information may result in the cancellation of your order.
4. Delivery and Shipping
4.1. Shipping Policy: We ship products to customers within South Africa. Delivery timelines vary depending on your location and the selected delivery method. Estimated delivery times are provided as a guide and are not guaranteed.
4.2. Delivery Delays: We are not responsible for delays caused by couriers, unforeseen circumstances, or issues outside our control, including but not limited to strikes, accidents, or extreme weather.
4.3. Risk and Ownership: Ownership and risk of the products pass to you once the product has been shipped and delivered to your specified address. We are not liable for any loss, damage, or theft of products after delivery.
4.4. Delivery Issues: It is your responsibility to ensure that the delivery address provided is accurate and that someone is available to accept the delivery. We are not responsible for failed deliveries due to incorrect addresses or unavailability at the delivery location.
5. Returns, Refunds, and Cancellations
5.1. Returns: We do not accept returns unless the product is damaged or defective upon delivery. Any claims for damaged goods must be made within 7 days of receipt of the item, and we reserve the right to inspect the goods before issuing a replacement or refund.
5.2. Cancellations: Orders can only be cancelled if they have not yet been shipped. Once your order is processed and shipped, cancellations will not be accepted.
5.3. Refunds: Refunds, if applicable, will be processed in accordance with our refund policy. We reserve the right to decline any refund request if the claim does not meet our return/refund criteria.
6. Limitation of Liability
6.1. No Warranties: Our Website and its contents are provided “as is” without any warranties of any kind, express or implied. We do not guarantee that our Website will be error-free, uninterrupted, or free of harmful components like viruses.
6.2. No Responsibility: We are not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our Website, including but not limited to damages for loss of profits, data, or goodwill.
6.3. No Liability for Product Issues: We will not be held liable for any product defect, malfunction, or failure unless it is proven that such issues arise due to gross negligence on our part. You use the products we sell entirely at your own risk.
6.4. Third-Party Links and Content: Our Website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites and recommend that you read their terms and policies before engaging with them.
7. Intellectual Property
All content on our Website, including images, logos, text, product designs, and graphics, is owned by or licensed to The Sheba Shop and protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
8. Indemnity
You agree to indemnify and hold harmless The Sheba Shop, its directors, employees, affiliates, and agents from and against all claims, damages, expenses, or losses, including legal fees, arising from your use of the Website or your breach of these Terms.
9. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of South Africa. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the South African courts.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without notice. Your continued use of the Website after any changes will signify your acceptance of the revised Terms.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
The Sheba Shop
Email: admin@myshebashop.com
Website: www.myshebashop.com
Disclaimer: By using this Website and purchasing products, you acknowledge and agree that The Sheba Shop bears no responsibility for any damages, delays, or errors caused during or after product delivery. We disclaim all liability in cases of delivery mishaps, product dissatisfaction, or any issues arising from the use of our Website or products. Use of our services is entirely at your own risk.